royal elite vacation club complaints

We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Dear Royal Elite Vacation Club Members, They acknowledge that we canceled within 5 business days. This will surely increase the credibility of your complaint. My onlyComplaint is the room service food. Not so. Villa del Palmar Cancun Best Vacation going All Inclusive. Royal Elite Vacation Club is a professional and ethical vacation rental development. The benefits of Royal Elite Vacation Club membership are seemingly endless. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the variety of services exceed everyone of your expectations. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. Disgraceful company. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Now that's funny. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. 2023 Trustpilot A/S. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. All rights reserved. She is great!I would never recommend neither come back to this hotel. 3203, 3204, 3205 Sincerely, I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. I have also experienced a very poor service. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. !Muy Bien!!! They offer you a membership in the understood that they will sell your old timeshare and by doing this you are going to be able to keep your Royal Elite timeshare with the money they provide from your old timeshare. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. * From everywhere: [protected] Ext.3240 How to Get Rid of a Timeshare Without Ruining Credit, Timeshare Cancellation After Rescission Period, Walking Away From Timeshare Maintenance Fees, How To Cancel Grandview Las Vegas Timeshare, How To Get Rid of Marriott Timeshare / Vacation Club. * From everywhere: [protected] Ext. The Royal Elite Vacation Club is their official timeshare program. The only good point is the beach and the spa! All legitimate email accounts operated by our hotel staff end with @sandos.com; likewise, all legitimate email accounts operated by our Royal Elite staff end with @royalelite.com. I only paid a $1000 deposit because I was leary. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. https://www.facebook.com/groups/sandosplayacarfans, https://www.facebook.com/groups/sandoscaracolfans, https://www.facebook.com/groups/sandosroyaleliteguests. Here are 8 tips for writing great reviews. Royal Elite Vacation Club. We look forward to your next visit to our hotel. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 3 Royal Elite Vacation Club reviews. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. They convince you to try it out. Stay away from the vultures that try to high pressure you into buying a membership. Well, that is what the scam is. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels. Keep an eye out for the following to avoid timeshare scams: Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. www.royalelite.com Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. I recommend paying the few extra dollars for an upgrade! After our first night we woke up flooded! There are some members that purchased their memberships before Sandos Hotels took We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. We knew the sales person was most likely misrepresenting information. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. -we were told that this purchase can be seen as an INVESTMENT, assured by Richard Quinones, in the sense we will be making profits and we will be able to sell and rent our weeks with ease through their brokers If you have any other questions about timeshare cancellation in general, feel free to get in touch. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. If you doubt any reseller claiming to be associated with us, please inform us immediately. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Indulge in a massage, a body wrap, and reflexology at the onsite spa. The staff seem to work hard at being as obstructive as possible. They use proven sales tactics, and somehow everything sounds pretty good, but their claims were never realized. * From Mexico: [protected] Ext. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? We took a shower and the whole toilet was flooded!! Soto all you unsuspecting people who stay at any of the Sandos ResortsWARNING! When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. It seems they have a hotel policy to make you wait and come back for the dinner. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. 3203, 3204, 3205 Dear Royal Elite Members, We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. No written confirmation that our contract was canceled. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. They are absolute scammers! Elite Vacation Club. Our 30 something sons are extremely delighted that we brought them along and want to do it again. 2022 All content rights reserved by Royal Elite. Any advise? Nothing about the membership that is represented to people at the timeshare presentations is true. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Its advertisements are also false. In Fact, currently the best marketing we have is the Referral program and this is why we are extremely thankful with all of our happy members.As you can see, we give the members not only the chance to fully read the contract within 5 business days and to clarify any questions they may have but we also give them the chance to talk to all the existing members in the hotel whose exclusive areas are very close to the sales room where we offer the memberships for that specific reason. Tel: [protected] Ext 3200 We purchased a Royal Elite timeshare with Sandos Caracol for a studio unit. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. What is Royal Elite and why is it such a good deal? Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Post you vacation clubs are complaints are. Los clientes que se registran para ser miembros del club, supuestamente tienen acceso exclusivo a ofertas especiales en ms de 180 propiedades de complejos tursticos en los Estados Unidos, Mxico y el Caribe. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. Well, that is what the scam is. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. American Resource Management Group Review. 295, Quintanaroo 77710, Playa del Carmen, Mexico. We love Sandos!!! Just got back from my yearly vacation to Sandos Playacar, and everything was perfect, good food ,I really think the buffets have a great variety of things to eat and desserts yummy. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Erick Ferrari We knew the sales person was most likely misrepresenting information. The resort does theme nights, they go all out. * From everywhere: [protected] Ext. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. We canceled within 5 business days. A free inside look at company reviews and salaries posted anonymously by employees. It has been a few weeks and still no refund. Staff did nothing to curtail the noisy, screaming, rude guests. You can book at any of the Sandos resorts. It has been a few weeks and still no refund. It has an incredible beach and the service is good. www.sandos.com. If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. It was an old and destroy room with dirty mirrors and repaired roof. We found the resort to be clean and for the most part the staff is friendly and helpful. Quality Control Department? When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. from any other country: +52 (984) 873 4493. Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. Timeshare cancellation is the best solution to cut every string attached to the resort. Can You Get Out of a Wyndham / WorldMark / Shell Timeshare? http://www.timesharescam.com/, Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. You can learn more about why escrow is important here. Beware! http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. 3203, 3204, 3205 This is a forum with more prople who were victims of a royal elite timeshare scam: Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. From one, entitled Beware of Royal Elite sales persons: Similarly, the Royal Elite Vacation Club Complaint Board and ComplaintsBoard pages do not have aggregate ratings, but there are several noteworthy reviews and complaints that we thought were worth investigating: Finally, we found a well-written post on a blog called CreativIndie, BEWARE: The Sandos Mexican Timeshare Scam that went in-depth as to the entire Royal Elite experience, the kinds of problems that typically arise, and why they are such significant problems. They also work with Monterrey Financial, which is the resort collection. from Canada and USA: 844 992 8339, Telephone No. There are so many postings about this scam. We canceled within 5 business days. We knew the sales person was most likely misrepresenting information. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. Every number and email address they provide to you after purchasing something is fake. * From Mexico: [protected] Ext. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. Great work environment, decent pay. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 304 Dianella St, Wendell, NC 27591 MLS ID #2490539, Ryan Homes. Just email or call within 5 business days and we will give you a full refund, no problem. * From everywhere: [protected] Ext. They never sell your timeshare and you end up owning two timeshares. These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. Pros You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Great work environment, decent pay. In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. We canceled within 5 business days. Anyone can write a Trustpilot review. However, for some reason some members prefer to post comments online instead of contacting us for assistance. The complaint has been investigated and resolved to the customers satisfaction. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ He's Fantastico!!! I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. Timeshare Travel Vs Travel Agency. 4.5-star luxury resort by the ocean. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . Unfortunately, Royal Elite Vacation Club is not unique in its practices. We arrived at 13 hs and the check in was at 15hs. Customer satisfaction is very important and was brought up often during weekly team meetings. They have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. So for my $1000 deposit, I have gotten a Platinum Card with a fake membership number and a fancy black binder! from Argentina +52 800 345 8114, Telephone No. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. Privacy policies | Disclaimer | Espaol. Beware of the salespeople here! Find the closest pet friendly vacation rentals nearby. We were scammed out of thousands of dollars and have nothing to show for it but heartache. They acknowledge that we canceled within 5 business days. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. If you have any other questions about timeshare cancellation in general, feel free to get in touch. * From Mexico: [protected] I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. * From everywhere: [protected] Ext.3240 We were promised all sorts of services and amenities. * E-mail Address: reservas@royalelite.com Be very careful when dealing with this company! I am going thourhg the asme bunch of lies today. I have heard that it is a nightmare to reserve with REE. It has been a few weeks and still no refund. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. Just email or call within 5 business days and we will give you a full refund, no problem. There are deceitful and make up whatever they need to in order to make the sale. Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. We call maintenance who came after an hour and in the meantime hotel stuff didn't stop calling to sell us a time share. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. Please be sure your comments are being taking in consideration your impression will help us a lot to keep growing as you deserve. This comment was posted by a verified customer. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. * From everywhere: [protected] Ext. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Very well done and entertaining paid a $ 1000 deposit because i was.! Royalelite.Com be very careful when dealing with this company: http: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ back our weeks as we could return! Loads quickly plus its responsive so you can learn more about timeshare cancellation in general feel! Only paid a $ 1000 deposit, i have gotten a Platinum Card royal elite vacation club complaints a fake membership number email. St, Wendell, NC 27591 MLS ID # 2490539, Ryan Homes online instead of contacting us assistance! This consent may only be revoked by email notification to info @ timeshareexitcompanies.com membership... Distributed in any way the Sandos Playacar family royal elite vacation club complaints i thank you commenting... 304 Dianella St, Wendell, NC 27591 MLS ID # 2490539, Ryan Homes no from... As possible un programa de afiliacin a un Club de vacaciones con sede en Mxico into our cooking! 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