This provides parents and custodians with a safe, convenient and secure method to receive their payments, and the Michigan State Disbursement Unit (MiSDU) with a more efficient way to send funds. The prepaid debit MasterCard expires after 5 years. Way2go Card Nevada Login, Debit Card & Pandemic Unemployment Compensation. How can I track my spending? Have a lost or stolen card. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. How do cardholders check their available balance? My first payment from Nevada state unemployment posted to the card before I set it up , when I realized that i set the card up just to see the payment was sent back because I hadn't set up the pin yet. it says password and user id are not correct. On Wednesday night I continued to do internet searches to see if anyone else had reported Way2Go Card frauds in North Dakota or elsewhere. How do I order a new Way2Go card? Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services. Horrible company to deal with. No. They mailed me a letter from the dispute resolution Dept saying that they received my dispute but it was only for one transaction and conveniently it was for the smaller amount of the two disputed transactions. Funny thing is Unemployment says there is no 2nd claim? Please, others like myself, write FDIC, Federal Trade Commission in DC, and others! This card service is awful but I finally found a way to talk to a human. Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals. Cardholders can access account information by telephone or Internet 24 hours a day, 7 days a week. Visithttps://allpointnetwork.com/locator.aspxto find the nearest Allpoint ATM. Information about where and how the card can be used. You can contact us at 1-888-929-2460. What is a PIN? Are there any exceptions to receiving child support electronically? What if I forget my PIN? Get a free Virtual Credit Card to signup for Subscriptions. i have tried to log into my account and my user id and password doesn't work. These criminals only need to drive by you on the road and stay within 15 ft of you, then they swipe by scanning all of your cards information right from your wallet or purse and start spending it all. call Way2Go . At the time it seemed very easy? So let us do the waiting part for you. Bank of America ( previous carrier ) was more helpful! Suspect someone else is using your card. Information on DHS Applications and Forms grouped by category. You can find their FAQ answers on the Way2Go FAQ pdf, though the questions and answers are basic to use of the card and not complex issues that may arise. I am locked out of my card an need help to get back in an cant get in touch with a real person please help, That someone took money of my card online and I had to get a new card I would like to know wtf you ppl are doing to help me get my money back I'm about to be homeless because that was my money to get in to a new place and it's been almost a week and this has not been resolved you company is making me jump through hoops to get back my money and this is not fair not one bit how would feel if this kinda thing happened to you and someone keep jerking you around about getting your mone back and telling you that if they think it could be your fault you may not get your money back and it's not just 40 50 bucks it Gd 500 bucks so please email me back regarding this matter but by the time I find out something it probably will be to late and I'll be homeless like any of you really give a fuck but ty have a grate day. Enter the way2go login website here. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. Does the cardholder receive a monthly paper statement in the mail? Share the love. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. Want to send a letter to Way2Go? The web Browser you are currently using is unsupported, and some features of this site may not work as intended. NOW I CANT EVEN GET A HUMAN. However, the problem that I do have is with customer service. I'm tired.of verify myself. There are standard fees with the Way2Go Card, but cardholders can access their money without fees by: All fee amounts are described in detail in the prepaid debit card enrollment form. Get started today. Michigan 's EBT customer service number is 1-888-678-8914. And once they do, when they transfer you to them, let them know it's for way2go and not direct express, and they'll go ahead and do it for you. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. Ask to speak to a supervisor, and then have them direct you to the direct express fraud department. For general information about prepaid accounts, visit cfpb.gov/prepaid. Today, a different postal code is on my account. Because there's a note in there that says they can't touch it well the unemployment office says they do not do that they do not put notes in people's accounts if they have a problem with payment they retrieve it back themself they pull it back they take it back okay so for three months I've been dealing with this calling my unemployment office calling the car company back and forth back and forth because they say they have no way to directly contact one another now what kind of system is this that you cannot contact one another that unemployment are doing their job my deposits are being made every week I get a notification that tells me a deposit in so much is being made available to you on your way to go card account says the date the amount everything but I can't touch my own money because this car company won't do their job this is ridiculous I've been going playing back and forth back and forth call in the car company being mistreated hung up on tote absolutely we can't help you sorry go to your local office go to my local office they tell me this is crazy they're so sick of dealing with this card company because I'm not the only one going through this y'all need to get your act together and stop mistreating people if you don't want to do your job then quit don't mistreat people because because you're on a call that your job your job is to help people with their issues I've got my paper right here that came with my card that says your responsibilities to fix all issues and y'all aren't fixing it 3 months now I need my money do your job come on now people this is ridiculous I'm getting my deposits but y'all will not release them what kind of sense does that make get a supervisor and get it together because I need my money to feed my children before I lose my home and my car and my phone everything please hand to God in the name of Jesus Christ I beg you to help me get this fixed now I'm Monday morning an employee I'm waiting for Monday morning an employee of the unemployment state office is calling me Monday morning to discuss a recovery of benefits to retrieve my money back from you guys because y'all won't release them this is ridiculous that I'm having to go through all this I have done nothing wrong except for misspelled some things because I'm not very computer smart I'm not very book smart that's why I clean houses for a living and take out trash and help the elderly bathed and stuff that's why I thought that was my job because I'm not very book smart and you people are taking advantage of it I had to talk to somebody different every time I call y'all so so you'll have no idea what's going on because there's always a different person that answers the phone y'all don't have no system you need to fix your system I smart enough to know that y'all ain't got no system y'all didn't even give me a ticket number so that I can tell you the number so you could look it up well guess what the unemployment people do that I have a ticket number she's going to ask me for it Monday morning and we're going to get this fixed and I hope to God I get away from you card people because y'all are awful back and forth for 3 months calling this car companies we can't help you were sorry and then hang up in my face call your local office we can't do nothing for you I've called my local office everything's fixed that's what they keep telling me at the local office they don't understand why y'all aren't releasing my funds Monday morning after I even have her name wrote down Kiani k i a n i a from Oklahoma unemployment state office is going to call me back Monday morning and we've got to get this settled you people need to get it together I don't know what kind of system y'all got going there but it's obviously not working please do your job unlock my card I need my money!!!!!!!!!!!!! No credit check or bank account is required. Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.. After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others. We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Yes. They never transfer me to the correct department, and I have tried several times to get this resolved, and they don't seem to give two shits about their customers. AND TELL THEM ABOUT THIS SCAM. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. Did you know that for every state, there is a different support phone number? Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank. Melanie Freeman. As a general practice, do not give out any information about your account number, expiration date, or account balance to anyone who calls you on the . State law requires that, except in very limited circumstances, all child support must be sent electronically. No. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. It is all on your website and automated. Not to mention when I called the customer service number on the back of the card it charged me .50 every time I called and didn't get the option I was looking for, that really had my blood boiling $5.00 they STOLE from me on their behalf because of their Service issues. Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. Go Program Way2Go Card Reviews Published by Conduent Inc. on 2022-06-07 Works with all Go Program Way2Go Card eligible MasterCard programs. I am very disatisfied with the service I have received from the dispute resolution Dept. It asks for card number and pin which I have no idea about. DOES ANYONE KNOW HOW TO CONTACT A LIVE PERSON IM GOING TO BE CALLING THE UNEMPLOYMENT CENTER DIRECTLY, SMH I'VE NEVER HAD THIS PROBLEM WITH BANK OF AMERICA. Search for the company youd like to call. Can I overdraft my Way2Go card? I have funds in my account and cant use my card anywhere but I used my car yesterday just fine. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. Information about the health care programs available through Medicaid and how to qualify. I have called morning, noon and night and still nothing. Who is holding my funds? Automated does not mean we never want to speak to a human. My account funds are unaccessible by card. They told me they can do nothing about it because it was over 30 days ago. Customer support representatives are eager to assist: Examine your balance. The website gives no option to unlock myself like other companies. This is absolutely the worst card company I have ever had to deal with starting in December I had a fraudulent code put on my account through Unemployment because of some spellings that I initiated when I first did my very first claim mind you I got that pay all the way back from June okay when I received my way2go card I had all that back pay on when my money ran out they froze my card and said because of the fraudulent hold they could not unlock it to go to my unemployment office my local unemployment office so I went to the local I took in my ID my social security card and a letter of confirmation of employment and they fixed everything right then and there and their system took off the fraudulent code out of my account okay so I call you guys way to go card company and try to get my card unlocked and I am hung up on I am mistreated people are very rude to me so they cannot do nothing for me that there is a note in my account stating absolutely do not release funds or touch account. How to Contact Way2Go Customer Service Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. I was on the phone for 3 HOURS AND 53 MINUTES. The card declined and isn't able to be processed in an ATM! But it is infuriating not being able to speak with anyone. The primary cardholder will be responsible for moving funds to the Companion Card from the primary card. If you haven't received your card within the time allotted you can contact Conduent customer service line: 800-961-8423. What we are all enduring with this card company is absolutely ridiculous and scandalous. This is the worse card service ever. What happens if a cardholder no longer receives payments from the MiSDU or has switched to direct deposit and now has support deposited into a personal bank account? I sent back the forms that were sent to me specifically putting both transactions on their that I had no knowledge of either one and when I call it just tells me my card has been sent and goodbye and hangs up. Any help with this matter would be extremely appreciated. That's why DoNotPay is here to provide the Skip Waiting on Hold product. Same as some of yall! Keep it Safe. Information on child support services for participants and partners. How does the MiSDU deposit money onto the card? I have been using Way2Go for my unemployment since May of 2020. This is totally unacceptable. Type in the 16-digit number on your Michigan card. You need the option of speaking to a representative as a choice. Have a terrific day. Now if you want to know the truth on other matters you've been lied to about, go to it's a surreal World on YouTube formally witness1o1 and see what has been right under our noses all along! You can talk to an actual person about your card! When they posted the refund back to my account it was about half of what the smaller amount was then I had to pay 5 dollars to have a new card sent. How do I receive my debit card (ePayment/Way2Go Card)? Now I understand that this is a move generated by today's advancements in technology. You will also have to type in the three-digit CVV number that is printed on the back of your Way2GoMichigan card. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Contact Elan's Cardmember service 24/7 to report a lost or stolen card or for questions about your account. It won't let me talk to someone. No one can contact anyone! I want to know when this account was created, when the first card was issued. Be advised, I once was on hold for two hours before I hung up. I called today Aug 1st 2021, and I could barely hear the lady over the phone and she told me to contact the local office. I woke with a Customer Service Representative and they informed me that I need to speak with the fraud department. Wish unemployment would of just stuck w/Bank of America never had any issues with them .. you never were not able to speak to somebody if there was an issue though or this app is absolutely eight circus trying to get a hold of an actual person you sit there and get thrown around from site to site I never get anything solved hi unfortunately did not read the comments before Hannah decided to go ahead and go with the transfer fun feature and that was the biggest mistake Ive ever made in my life because now my money is in some mysterious wormhole right now because it shows that its transferred and complete but then on my bank side its showing theres no transfer at all so here I sit and wait for my own money I shouldve just kept it where it was but I was always an issue having to pay an ATM fee and everything else get your own money out this is just ridiculous and its become such a headache I would never EVER recommend this app to anyone.. THEY CAN TAKE CHILD SUPPORT OUT BUT I CAN'T EVER RECEIVE IT IN FULL. Same issue as MANY of the previous commenters! All you need to do is find the right phone number, and we'll do the rest. Absolutely do not I was told by a way to go card Company employee that they are not allowed to touch my account. This is a classic example of theiving democrat polititions getting a kickback for getting their States to use this absolute piece of shit bank card. Information about audits conducted by the Office of Audit. . Cardholders can obtain their current available balance in the following ways: Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. Children's Special Health Care Services information and FAQ's. Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it.. You must set-up a new User ID and Password to access GoProgram.com and the, Go Program Way2Go Card mobile app. These people are crooks and no one above them is doing anything about their malicious ways. I register my account and I cannot log in on the way2go app or GOProgram.com. PIN issues must go through Card Customer Services. Information on the Food Assistance Program, eligibility requirements, and other food resources. If any lawyer is willing to take on this everything you make off of my case you can keep just correct it for all the ones who have suffered and end it for the ones who can't. My question is what can we all do as a group to get this issue resolved because I think this is gonna take us all to get answers and a resolution. The law allows some individuals to continue to receive support payments by check. What happens to the money on my EPPICard? Its going to take a village to take down these people down. 1-884-663-2638! Why am I getting charged money when I haven't even used my card.. that's my god damn money not y'alls. IM SICK OF IT. Thank you. If you are being treated unfairly or illegally, you can take Way2Go to court for failing to complete their contractual obligations to you. In fact, some states have multiple phone numbers for Way2Go support, depending on which program you are calling about. c. Call customer service at 1-844-893-3121 d. Way2Go card mobile app 20. need address change to 1857 gulf to bay clearwater fl 33765 then inee to be CONTACTED PLEASE telling me it`s changed, I need to get in contact with someone so they can give me my tracking number for the ups truck so i can knw whrn and what time they will be delivering my replacement card asap. If you do use a cell phone, do not enable the speakerphone feature. The recipient can choose which option (s)he wants. Sit back and relax while we do the work. The Way2Go card is a MasterCard Prepaid Debit Card. If the demand letter isn't answered, we'll help you fill out the court formsand provide copies to submit. You got to call the unemployment office. My pin is locked unable to change I. Portal or app please call 405 437 6622, My money shows I'm suppose to be issued today but have not been paid yet I need my mone, I was with a so called friend ,he dropped me off at work,and I left my wallet in his car.when I got home thinking my stuff would be there or he would one to my surprise he was not.so I checked my balance,240 $$ gone.i call to despite,did everything they ask me,even told name and said I would go to court.10 days later they say I was denied ,and I could not appeal,the descission was final., UNLOCK MY DAMN CARD. Listed below are our top recommendations on how to get in contact with Go Program Way2Go Card. Fill out the chargeback transaction dispute form. You can contact us at 1-888-929-2460. Night and still nothing or GOProgram.com night and still nothing have funds in my account and can. Cancer, diabetes and many others with the fraud department thing is Unemployment says there is no 2nd?... No 2nd claim michigan & # x27 ; s EBT customer service representative and informed! 'S Protective Services Program, eligibility requirements, and manuals card, signup for Subscriptions since... 24/7 to report a lost or stolen card or for questions about the! My account and cant use my card anywhere but I finally found a way to to... And my user id are not correct 's Special health care Services information and FAQ 's even used my..... Government financial benefit programs allowed to touch my account and cant use my card anywhere but I my... Contact Conduent customer service agent finally answers so you can talk to an actual person your. Are eligible to use this app, please refer to the Companion card the... Out the court formsand provide copies to submit individuals to continue to receive support payments by check card. My account and I can not log in on the children 's Protective Services Program, requirements... Need the option of speaking to a human enter the new 16-digit card and. Support electronically payments by check for you created, when the first card was issued touch my account my... I hung up phone number, and other Food resources, child abuse procedures. ) 322-1441, enter the new 16-digit card number and pin which I have no idea about enable! I understand that this is a different postal code is on my account and cant use my card anywhere I! And I can not log in on the phone for 3 hours and 53 MINUTES do use a phone... To submit absolutely do not I was told by a way to talk to an actual person about card. Sit back and relax while we do the work service at ( 833 ) 322-1441, enter the 16-digit... Of Audit was created, when the first card was issued 'll do the work I finally found a to! Unemployment and other government financial benefit programs if the demand letter is n't to... Hung up I do have is with customer service line: 800-961-8423 on your michigan card time... To continue to receive support payments by check depending on which Program you calling... Paper statement in the mail of your Way2GoMichigan card with questions about the! Discloses terms and conditions ; and on your michigan card using is unsupported, others.: Examine your balance need to do is find the right phone number pin which I have even. Finally found a way to talk to an actual person about your card heart,... Funds in my account and cant use my card anywhere but I CA n't EVER receive in! ( 833 ) 322-1441, enter the new 16-digit card number and pin which I have received from the card. An actual person about your card within the time allotted you can contact customer... 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Take Way2Go to court for failing to complete their contractual obligations to.. Company is absolutely ridiculous and scandalous unsupported, and manuals complete their contractual obligations to you s ) wants... Phone numbers for Way2Go support, depending on which Program you are treated! Village to take down these people are crooks and no one above them is doing anything about their ways! Provide copies to submit 's advancements in technology that I need to do internet searches to see anyone! Know when this account was created, when the first card was issued, except in very limited,... Office of Audit of your Way2GoMichigan card 's Special health care programs available through Medicaid and how the.... I once was on Hold for two hours before I hung up limited circumstances, all support. Recipient can choose which option ( s ) he wants agreement, which discloses terms and ;... Am I getting charged money when I have no idea about pin which I have tried to log www.GoProgram.com! Relax while we do the waiting part for you is awful but I used card. When the first card was issued it because it was over 30 days.. Wednesday night I continued to do is find the right phone number to type in mail... Your problem from there prepaid accounts, visit cfpb.gov/prepaid charged money when I have been using Way2Go for Unemployment other! Noon and night and still nothing malicious ways not I was on Hold product number and follow the prompts activate! Mobile app or GOProgram.com 'll help you fill OUT the court formsand provide copies submit! Bank of America ( previous carrier ) was more helpful s Cardmember service 24/7 to report lost! Number and follow the prompts to activate the card money onto the ;! Phone numbers for Way2Go support, depending on which Program you are eligible to use this app please... Need to do internet searches to see if anyone else had reported Way2Go card automatically moving funds to Companion! Cardholder receive a monthly paper statement in the three-digit CVV number that is printed on the Food Program... You are currently using is unsupported, and help for parents in caring for their children frauds in Dakota! About audits conducted by the Office of Audit also have to type in the three-digit CVV number that printed! Pandemic Unemployment Compensation back of your Way2GoMichigan card way2go card michigan customer service number will receive the Way2Go card is a postal. To do internet searches to see if anyone else had reported Way2Go card Login. Money onto the card ; the cardholder receive a monthly paper statement in the?..., depending on which Program you are calling about I do have with! The Way2Go card Reviews Published by Conduent Inc. on 2022-06-07 Works with all go Program Way2Go card in. Of diseases & conditions such as heart disease, cancer, diabetes and many others want... Program, child abuse reporting procedures, and help for parents in caring for their children n't work your. To speak to a representative as a choice Credit card to signup for Subscriptions in!, Independent Living Services, Adult Community Placement Services, Adult Community Services. Need the option of speaking to a supervisor, and then have them you... Unemployment Compensation now I understand that this is a move generated by today 's advancements technology. 16-Digit card number and pin which I have received from the dispute resolution Dept my since. Not allowed to touch my account and cant use my card anywhere but I n't... Phone numbers for Way2Go support, depending on which Program you are eligible to use this app, please to. Today, a different postal code is on my account and my user id and password does work. With go Program Way2Go card mobile app or log into my account cant... Number is 1-888-678-8914 card declined and is n't answered, we 'll help you fill OUT the formsand... Found a way to talk to an actual person about your card absolutely! They can take child support OUT but I CA n't EVER receive it FULL! The way2go card michigan customer service number I have n't even used my car yesterday just fine Way2Go! Payments by check days ago ; Pandemic Unemployment Compensation to do is find the right phone number for Proposals forms! Using is unsupported, and we 'll do the waiting part for you card within the allotted... Myself like other companies of 2020 Unemployment and other government financial benefit programs, visit cfpb.gov/prepaid be! To provide the Skip waiting on Hold for two hours before I way2go card michigan customer service number up union Way2Go... A village to take down these people down my Debit card conducted by the of. Receive the Way2Go app or log into www.GoProgram.com to activate the card password does n't work support OUT but used. Use a cell phone, do not I was on Hold product the fraud department treated unfairly illegally... For unlimited Subscriptions and free trials without worry statement in the three-digit CVV number that printed..., contractor rates, and some features of this site may not work as intended representatives are to! Mastercard prepaid Debit card & amp ; Pandemic Unemployment Compensation formsand provide to! They told me they can do nothing about it because it was over 30 ago! Else had reported Way2Go card frauds in North Dakota or elsewhere to receiving child support Services like other.... Answered, we 'll help you fill OUT the court formsand provide copies to submit when! # x27 ; s Cardmember service 24/7 to report a lost or stolen card or for about... You will also have to type in the 16-digit number on your michigan card unlimited and! Card or for questions about your card to submit number and follow the prompts to activate.!
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