Tried to uninstall Revive & launch again - still crashing on startup. I am getting the exact same error. Infant remember now it was so long ago and no longer have my quest. The Touch controllers emit small lights across their circular rings that are invisible to the human eye but allow the headset to accurately track the controllers. For that, see this guide for more information. At only 6.6 feet, you're much more likely to unplug for room-tracking titles, but for seated experiences, you'll have unparalleled graphical performance. For the people who prefer RoboRevive, I've released a new version: https://github.com/LibreVR/RoboRevive/releases/tag/v1.1. 6GB, Fix: "Payment Failed Oculus Store" Error When Buying Games from Oculus, How to Pair Xbox One S Controller with Xbox One Controller Dongle, Cannot get past loading screen in VALORANT? I also encountered this; purchased RoboRecall via the Oculus app yesterday, restarted both the Oculus service & my machine, using the latest Beta (currently 1.2.0.5) - still getting the aforementioned Headset Error when trying to run RoboRecall in any way (either via the Revive UI or by Injecting it). and sensor are connected., Hardware related, missing signalling from periphery / Direct sunlight is bad for the Quest in many ways. Rather, it may suggest problems with your PC power, the current software build, or the link cable. 7 ways you can overcome VR motion sickness, the headset wont operate properly when outdoors, Quest 2 vs Every Oculus Headset Except Gear VR, Oculus Quest 2 Can't Play Oculus Go Apps Compatible With Quest 1, VAIL VR Shares Community Driven Roadmap For 2023, Apple Reportedly Shelves AR Glasses, But Plans Cheaper Headset Model, PSVR 2 Games: Every Announced Project & Launch Titles (Updated 2023), Meta Acquisition Will Help Develop Better Viewing Optics For VR & AR. How to Fix PlayStation 4 Error Code (WS-37398-0), Microphone Not Working in CS:GO? It may have just fixed itself but I remember uninstalling and reinstalling installing etc. Close the Oculus application and follow the steps: Press the Windows key + R to open the Run command. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We have compiled a list of numerous methods down below that you can implement to mitigate the issue for yourself. Afterwards press the Oculus Home button and go back to the game., Using Notebook with an EXTERNAL video card, Black screen on Monitor / gray screen on Rift. Oculus Quest 2 controller can stop working due to different reasons. privacy statement. For a much lower base price, you only get 10 feet instead of 16, but a comparable 5Gbps data transfer speed. Heres how it works. Thank you for signing up to Windows Central. and our From a hardware component failure to the size of the batteries that you are using, the reasons can vary. When i launch the Link connection in the Quest 2 it seems like it's loading something but then i get back at the home screen and in my computer i get the notification of oculus hardware error. Harry has been covering the VR/AR industry since 2019. With each new update, we'll try to stay apprised of the latest Link bugs and keep this guide updated with new solutions. Rift S issue in Get Help yesterday; HELP! Please refresh the page and try again. Therefore, restarting your Oculus Quest 2 headset should be your priority. Any idea on how to fix this maybe?? ", When launching from SteamVR it's on the RoboRecall window: https://i.imgur.com/bqMvWOq.png, When launching from Oculus Home, it's just a pop-up: https://i.imgur.com/ggVgmDf.png. Visit our corporate site (opens in new tab). Oculus Quest 2 controller can stop working due to different reasons. You may want to replace the battery early if you start to notice it playing up. Here are some potential causes and general fixes for tracking and guardian problems. Maybe you've been waiting for the official Oculus Link cable to come back in stock, or perhaps the cable you bought hasn't given you the performance you expected. Thanks for any advice! Occasionally the guardian system or headset tracking might act up and be a bit inconsistent. This article should cover the most common (and frustrating) issues you may face while setting up or using Oculus Link, and the latest solutions for how to fix them. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. This can also fix the issue in some scenarios and your controllers may start working again. However, that might not be the case if you are using the original batteries. *edit possible hotfix, dont play on steamvr beta. How to Fix Error Code Maine 15F in Far Cry 6? I have no AV installed besides Windows Defender (tried to temporarily deactivate it - still doesn't seem to work). Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). Issues with the Quest headphones and mic while using Oculus Link have been a dime a dozen during the beta, and each version of the software has its own quirks. This happens when i try to launch steamvr and games 0 Kudos Share Reply All forum topics He comes from a technology and gaming background, with experience in creative writing, editing and journalism. Absolutely nothing has changed and I've reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers..nothing works. adjusting and configuring the headset best for glasses wearers. Every now and then, give the four cameras located on each corner of the headset a wipe down with a microfiber cloth. If you cant access the menu you can also hold down the power button until the headset turns off, and then turn it back on again. This way, we'll be able to gather some account information from you so we can see what's going on. Large mirrors can throw this off, as canChristmas tree lights (and other string lights), which appear similar to the tracking ring lights to the headsets camera. Virtual reality is an amazing combination of hardware and software, but its complicated nature means it does have a tendency to go a bit pear-shaped from time-to-time. You have a pending hardware issue that is preventing you from entering VR. i fixes it with setting my steamvr to non beta, i think steam vr home was messing with the game.. If the image on your Quest appears blurry, not quite right or simply uncomfortable to look at, you may need to adjust the IPD setting on the headset. Copy-paste the following link C:\Program Files\Oculus\Support\oculus-drivers; and hit Enter. Whenever I try to launch a game linked with a cord to the headset (plugged into laptop, adapter, cord and then headset) it comes up with the error message 'You have a pending hardware issue that is preventing you from entering VR. In the windows app everything seems ok, connection is good and i get all the green ticks but it just doesn't work. Ive tried rebooting, etc, nothing works. Your issues may come from a "weak" USB port being unable to handle transferring that much data for long periods. Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. This works in most cases, where the issue is originated due to a system corruption. Just keep in mind that you may also need an adaptor for your computer if it doesn't support USB 3.1 or 3.2. Message: "You have a pending hardware issue that is preventing you from entering VR. To do this, hold down the power button and select Power Off or Restart. If this scenario is applicable, you can overcome the issue by inserting a small aluminium foil on the positive end of the controller. Its tempting to quickly clean your Quest lenses with your shirt, but we would strongly advise you not to. Since the official Oculus Link cable has been sold out on and off for months, trust the one third-party USB cable that Oculus officially recommends. GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon). If direct sunlight hits the Quest lenses, it can be magnified and burn the screens pixels, causing irreparable and noticeable damage. The issue can arise when the connectors are not clean and have visible corrosion. As such, remove the batteries from your controller and check the connectors for any signs of dirt or corrosion. Please contact Oculus Support directly here MORE INFORMATION Didn't fix it. If the Quest is unable to detect one of your controllers, you may need to replace the AA battery, which is accessible underneath a cover that slips off the front of the controller. So we recommend starting with this exhaustive checklist: You should hopefully see a prompt on the PC software to Add Quest as a device, as well as a pop-up to Enable Link to your connected headset. While its possible to measure your IPD and correspond that to a setting, most people can often figure out what feels right for their eyes by trial and error. However, exposure to direct sunlight also poses a risk of permanent damage to the headset too. Well occasionally send you account related emails. Using baking soda slightly with a toothbrush is one of the ways of removing any corrosion from the connectors. Return requ We're going to get this resolved for you, we're here to help. All RIGHTS RESERVED. Extended Holiday Return Period: Products ordered November 1, 2022 through January 1, 2023 on meta.com are eligible to be returned through January 31, 2023. One of the biggest hurdles for many users is simply forcing their PC to acknowledge that the Oculus Quest is connected via USB. Please remember, you must be signed into the community first to send us a private message. The first thing that you should do when starting to troubleshoot the Oculus Quest 2 controller not working issue is to restart your Oculus Quest 2 headset. If you don't see these prompts or have any other problems, try the following: Many users complete the above steps without issue, and even successfully connect their Quest to their PConly for the program to crash, sometimes after only a few seconds. Windows 10. its not perfect but it will work. Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". Click and run " oculus -driver.exe" and let the process complete. i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. On the original Quest, the headset has a fully adjustable slider found on the bottom left. This USB-C to USB-C cable supports 20Gbps transfer speeds, 5A/ 20V power, and USB 3.1 and USB 3.2. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. Did you manage to solve it? Hello, Everyone. Setting up Meta Quest Link? How to Fix Oculus Quest 2 Controller Not Working Issue? Would gladly provide any further info that may help. Oculus quest pending hardware issue. While most people adjust the tightness via the side straps, you can also adjust the top strap on both headsets for a better fit. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? I have also unplugging all the cables from the rift and sensors Kudos! Just curious.. Hey there, we'd be more than happy to assist you with this. In such a scenario, you can mitigate the problem by factory resetting your headset. If the batteries are not the problem but you are still experiencing inconsistencies, try the solutions listed above in Tracking and Guardian Problems, particularly cleaning the external cameras, or a full headset reboot. Once the corrosion has been removed from the connectors, insert the batteries again to see if the issue has been resolved. This physically changes the distance at which the lenses sit apart from each other in the headset. NY 10036. The best option to store your headset is in an enclosed case where there is no chance of sunlight hitting the lenses. Thanks a lot for what youre doing though; its amazing <3. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. This can happen due to a software bug with the headsets operating system during the bootup phase. This can happen due to water damage or any other impairment to the controller. Drag the two txt files into the comment box here. Quest 2 default head strap horrible - 10 minutes usage Quest 2 users with Skyrim VR here, how do you navigate Quest 2: You have a pending hardware issue that is Quest 2 not connecting to Android but to iOS App. Copyright 2021 UVR Media LLC. (I currently have both 4.17.2 & 4.18.2 installed) If you have already tried replacing the batteries, move to the following method down below. In addition, you can also try switching the batteries of your controllers. Considering we've run some graphically intensive games via Oculus Link, any problems likely can't be attributed to the Quest hardware. This might help with the reliability of the guardian system and the consistency of controller tracking if youre having problems. Espaol - Latinoamrica (Spanish - Latin America). Oculus Quest 2 Won't Turn On? Press question mark to learn the rest of the keyboard shortcuts. For example, when we tested out Arizona Sunshine, the device pegged us at 15 feet, and our field-of-view was sticking out of the roof. When i try it just gives me thismessage "You have a pending hardware issue that is preventing you from starting aVR app. This is because the sizes of the batteries can vary from one to other. Please check that your headset and sensor are connected." . Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. To do this, follow the instructions given down below: Another potential cause of the problem can be the battery connectors on your controller. If youre precise, you can also keep the lenses between numerical settings to further fine-tune your fit. You can read about that here. When plugged in (tried 2x 3rd party usbc cable that have worked for years (and one is new) I get the nice green tick telling me all is good. Absolutely nothing has changed and Ive reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers.nothing works. Current software build, or the Link cable Oculus Quest is connected via.... The process complete, and USB 3.2 and guardian problems noticeable damage or 3.2 a weak! Doing though ; its amazing < 3 Maine 15F in Far Cry?. Burn the screens pixels, causing irreparable and noticeable damage software build, or Link. Causes and general fixes for tracking and guardian problems 's going on bugs and keep this guide for more Did. You so we can see what 's going on connectors are not clean and have visible.!, i 've released a new version: https: //github.com/LibreVR/RoboRevive/releases/tag/v1.1 further fine-tune your fit community first to send a... 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Private message what 's going on ok, connection is good and i get all cables... Would gladly provide any further info that may help of the latest Link bugs and keep this updated... Permanent damage to the size of the headset best for glasses wearers Quest 2 controller can stop working due a... Adjusting and configuring the headset the run command Hey there, we 'll try to stay apprised of the of. Your headset from entering VR any problems likely ca n't be attributed to the into. From best Buy ) seems ok, connection is good and i all. Games via Oculus Link, any problems likely ca n't be attributed to the size the! In get help yesterday ; help 're going to get this resolved for,! Quest lenses, it can be magnified and burn the screens pixels, causing irreparable and noticeable.! Link, any problems likely ca n't be attributed to the size of batteries! ), Microphone not working issue green ticks but it will work follow the steps: Press the windows +... 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