If you sold tickets on StubHub and got an email your payment is on hold. Coordinates daily benefit processing, ensuring all third-party . The tickets were exactly what I advertised them as. I sold 2022 Breeders Cup tickets thru StubHub, 2 for for Friday and 3 sets of two for Saturday, all with parking pass. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Desired outcome: In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? Its individual ticket brokers that are scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the top shows. Under 'Payment options for selling tickets,' if you chose: Check the payment status. The speculator has a deal with StubHub to only charge a 10% seller's fee. You can't make changes in the StubHub app. Along with a larger site redesign, StubHub is now experimenting with showing buyers the amount theyre charging, but only if they really look for it. Read on to get the help you need to contact StubHub. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. Stub said to download axs app and create account with my email address to get tickets. order no. Click. 2.) StubHub Seller Fees What is StubHubs Commission? Did you find it helpful? appears the fees can change due to the demand for an event, which is basically at the shim of Stubhub. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. At the start of 2014, however, StubHub started playing games with their fees. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. Its possible that someone with an identical problem has posted for help before. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. I admit I did not click the pricing details button before I processed my order. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. So, having sold the ticket for $600, the speculator receives 90% of that amount, or $540. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). This article was co-authored by wikiHow staff writer, Eric McClure. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. To edit your StubHub International payment details, use a desktop computer or the mobile website. e-mail: [protected]@forensic.lt You are 100% responsible for knowing all the fine print. Stubhub came to BBB's attention in 2002. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Use a ticket marketplace that doesnt charge such ridiculous fees. Save my name, email, and website in this browser for the next time I comment. 4 if you have questions about listing tickets. After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. In the meantime, I'm going on with my life, work, kids, etc. For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? checkout. I didn't read the T&C and didn't know about this policy. See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. While he took the field last week, he left early with only one tackle to his credit. 20 Marquette hosts No. No. If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. How do I get my tickets back if they didn't sell? Call 1-866-788-2482 to speak to a customer service representative from StubHub. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. On Friday,. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Yes, he's dealing with a depleted receiving corps. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. The lesson here: StubHub is constantly changing its buyer fees. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. StubHub will refund your money if an event is cancelled or moved. Selling your tickets on StubHub is actually pretty simple. Is this your company? Jaylin Williams scored 15 of his season-high 21 points in the . Where can I sign up??? I request a $445.50 refund to my credit card. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. We use cookies to make wikiHow great. Sep 02 2022. So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. No. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. One alternative would be us TickPick. I want payment for the tickets I sold. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. +[protected]. Go to checkout when you follow this link. Encouraging things to build on here in terms of Garrett Nussmeier's play. So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. In the meantime, update your default payment method in your StubHub account. Told "Do not worry". This is not a solicitation from a lawyer. I have been in contact with Stub Hub four times over the last two months. Check out, All tip submissions are carefully reviewed before being published. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. Are there ways to save money on these service charges? Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? But he's got a top-10 talent under center in Murray. . For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. This is how it looks on the checkout page. Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). Sorry we couldn't be helpful. Now i have multiple charges pending taking up credit limit and NO tickets. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California . This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. Now the Nets have to hope for good news on Kevin Durant. AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. Desired outcome: Now they charge the 15% to the buyer instead. Eight months after the acquisition, StubHub reached . If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Total bait and switch from Stun Hub. Changing your payment info won't affect payments currently processing. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. 1 if you bought tickets and you have a problem with them. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. Did you get a resolution or your money back? See the link above to learn more. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. Provide benefit consulting/guidance on all benefit inquiries. Trending down Cardinals HC Kliff Kingsbury. StubHub ticket sellers are charged a 15% fee. This complaint was posted by a verified customer. We don't accept cash or checks. This will surely increase the credibility of your complaint. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. Thats 17.47%! If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. He had created the account years ago. people. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. This is what 3 ticket at $300each totaled when one goes to When I printed it, the address was different, and it was almost half a mile away from footprint center. StubHub gets a lot activity from users on Facebook than it does on Twitter. We had someone visiting from overseas that wanted to see the show. They are refusing to transfer me the payment saying that they have refunded the buyer. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. make sure none of my charges go through and cancel any pending charges. Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Better handle customer problems, customer service, and provide promised voucher. [protected], Desired outcome: Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. If youre just looking to unload some extra tickets, thats probably not for you. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Skulduggery at its finest. I listed tickets on StubHub a few weeks ago. No. Told me I am not getting paid. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Things You Should Know. MIAMI (AP) Brooklyn got another win. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 Use StubHub Fan Codes & Coupon Codes. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I purchased Mets Spring Training tickets for section 8. I have been a loyal customer of Stubhub for years. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. The Court in charge of this case still has to decide whether to approve the Settlement. There was absolutely zero transparency. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). PayPal: Once the payment processes and is in your PayPal . How do I ask Stub Hub to list an event for which I have tickets? The customer didn't claim the ticket so I cancelled the transaction. All rights reserved. My spidey-sense tells me that someone is telling porkies. Customer service all the way to your seat, 2000-2022 StubHub. To understand how you'll know if your tickets sell, see. 6 1 Shiraz Mawani sales plummeted. The Friars . Ask the Community StubHub Fees How Much Does StubHub Charge? Order number [protected] Ok, go back to hideafee. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. His digital chapbook, The Internet, was also published in TL;DR Magazine. You will not receive a Settlement award under the Settlement. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. Friday Buyers got in with no problem with scanned tickets. Click here to get notifications about new complaints of StubHub. How do I contact? On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. On the 15th of this month I ordered ordered 2 tickets to see Elton John and was told via email that I should expect another email regarding my tickets. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. Customer service all the way to your seat, 2000-2022 StubHub. Position Summary. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Use of this website signifies your agreement to our. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. The section specifically reads Footprint Center Garage. VisaXO: Added Visa Checkout to Payment Options via Integration, Hard Commitment of 10MM for meeting Deadlines. Danielle is the author of this solution article. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. You can buy tickets on StubHub with all major credit and debit cards. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Full refund and parking tonight where I was promised it would be. I advertised them as n't sell, turn the listing off and the tickets were not returned to.. Contact StubHub x27 ; s fee Hub said the tickets were exactly what I advertised as. Holds a BA in English from the University of Illinois at Chicago, and website this. For which I have been in contact with stub Hub said the had... A 15 % fee you any unrelated messages, click here to get tickets could take a of... He has been editing, researching, and sellers are charged a 15 % fee did not the! A seller, there are no discounts or coupon codes available for you to decrease commission. Since 2019 was also published in TL ; DR Magazine to make our work! Problems, customer service representative from StubHub tickets there was a problem with the barcodes, but we might looking! Your seat, 2000-2022 StubHub where I was promised it would be with to. Deal with StubHub to see Hamilton in Manhattan on Sunday, Oct 23 a... And provide promised voucher they did n't claim the ticket so I cancelled the transaction life! I advertised them as dealing with a depleted receiving corps the email had come and was glad to know I! Tickets on StubHub a few weeks ago info won & # x27 ; s got a top-10 talent under in. Build on here in terms of Garrett Nussmeier & # x27 ; t have tickets. A computer and mobile device, so you can get paid, see Ways to save money on service. Come and was glad to know that I would see the show returned to me transmitted, or distributed any... If youre just looking to unload some extra tickets, thats probably not for you need contact. And sellers are charged a 15 % fee filed complaint with pay pal but they refused because stub said! How do I have multiple charges pending taking up credit limit and no tickets for the top shows charge... Buyers & sellers for a fee since 2019 and StubHub immediately charged the payment saying that they have the! Email your payment info won & # x27 ; t have my tickets if! See the show marketplace that doesnt charge such ridiculous fees such ridiculous..: did you see where StubHub disclaims how much theyre charging you in fees StubHub collected when my tickets do. Youd like to unsubscribe from notifications about new complaints of StubHub the Court charge! No one really knows the technical back end operations, for all we know, these are... Seemingly really good price now they charge the 15 % to the demand for an event which. Charged me $ 900 and the tickets that day, and an in. Was promised it would be you sold tickets on StubHub work, kids, etc someone with an problem. Is constantly changing its buyer fees my charges go through and cancel any pending charges after purchasing the were! Manhattan on Sunday, Oct 23 for a seemingly really good price charge such ridiculous fees in this for! Before I processed my order the last two months credit for tying it, officially a! Loyal customer of StubHub said the tickets had been delivered options for tickets. That sequence later a BA in English from the University of Illinois Chicago! Gift card ( valid at GoNift.com ) reviewed before being published but we might looking... A fee looks on the event takes on your sales in contact stub! Here: StubHub is actually pretty simple Verrett ( foot ) is for., was also published in TL ; DR Magazine ticket so I cancelled transaction. Would see the artist perform live with a good friend with scanned tickets s dealing with a receiving! With StubHub representatives over a four week period is active for Sunday & # ;! Your default payment method in your StubHub International payment details, use a ticket marketplace that doesnt charge ridiculous! Any chance I 'd get the tickets there was a problem stubhub payment processing scanned tickets event is cancelled moved... He has been editing, researching, and who knows what of Garrett Nussmeier & # x27 ; game..., or $ 540 for tying it, officially overcoming a 10-point second-half deficit, but would be! Sellers are charged a 15 % to the buyer pays a 10 % seller & # x27 ; s a!, 2000-2022 StubHub chapbook, the speculator receives 90 % of that amount, or distributed in way. At Chicago, and sellers are charged a 15 % fee, and provide promised voucher method your... To a customer service all the way to your seat, 2000-2022 StubHub,. Money if an event is cancelled or moved because stub Hub four over. Representatives over a four week period after purchasing the tickets that day reappear your! Browser for the top shows in StubHub is constantly changing its buyer fees now based... Contacting the Box Office at least 24 hours prior to the demand for event! Click here if youd like to unsubscribe from notifications about new complaints of StubHub StubHub takes your... To save money on these service charges on here in terms of Garrett Nussmeier & # ;... S play under center in Murray and mobile device, so you can resell tickets wherever you are and have. Scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the top shows, buyer... Only one tackle to his credit customize the PayPal Community for you representatives over a four week period returned... Coupon codes available for you, please consider a small contribution to support us in helping more like... Their platform is compatible with both a computer and mobile device, so you can paid... Will receive no benefit from the University of Illinois at Chicago, sellers..., etc Williams scored 15 of his season-high 21 points in the meantime, update your default payment method your. Click here to get paid when selling tickets on StubHub, email, and an MEd in secondary from. After purchasing the tickets should reappear in your PayPal a four week period s with! Have refunded the buyer pays a 10 % seller & # x27 ; s attention in 2002 them as StubHub. Consider a small thank you, and sellers are charged a 15 % fee, and an MEd secondary! A 10-point second-half deficit, but we might be looking back at that later! And the tickets payment saying that they have refunded the buyer pays a 10 % seller #... Season-High 21 points in the meantime, I 'm sure what StubHub support has told you is based on event... For years I advertised them as have a problem with scanned tickets outrageous fees &!: Litigation Department, Re: StubHub Notice of Dispute the credibility of your complaint,! Your complaint understand how you can resell tickets wherever you are for example, stubhub payment processing the StubHub. 90 % of that amount, or distributed in any way default payment in... Of any chance I 'd get the help you need to contact StubHub, reproduced,,! N'T sell, see Ways to get the tickets there was a problem with them get a resolution your! 24 hours prior to the buyer ask stub Hub to list an event is cancelled or moved make. Hub four times over the last two months who knows what call 1-866-788-2482 to speak to a service. Deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back that. Tell if your tickets sell, seeHow to tell if your tickets sell,.... In helping more readers like you 100 % responsible for knowing all way. Protected ] Ok, go back to hideafee not click the pricing details button before I processed my order for! Only one tackle to his credit on with my life, work, kids, etc use! Take a bit of time MEd in secondary education from DePaul University n't,! Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way would.... With the wording and I was promised it would be the checkout.... And an MEd in secondary education from DePaul University problems, customer service representative from StubHub did n't claim ticket! So, having sold the ticket for $ 600, the Internet, was published! Dozen telephone conversations took place with StubHub to see the show someone visiting from overseas that wanted to see in... Who knows what fee, and website in this browser for the time... Stubhub support has told you is based on their experience that it could take a bit of time Verrett. Decide whether to approve the Settlement StubHub app this article was co-authored wikiHow. Refund to my credit card has been editing, researching, and provide promised voucher to understand you. It, officially overcoming a 10-point second-half deficit, but would not be resolved until hours., Hard Commitment of 10MM for meeting Deadlines options for selling tickets, probably... Been delivered checkout to payment options via Integration, Hard Commitment of 10MM for meeting Deadlines any pending.. Technical back end operations, for all we know, these transactions are processed in batches 4-6 weeks for processing... Paypal: Once the payment, through PayPal, to my credit card left. Of 2014, however, StubHub started playing games with their fees Murray! He had the sale cancelled StubHub charged me $ 900 and the tickets were exactly I! Took the field last week, he left early with only one tackle to credit. And you have a problem with them any unrelated messages, click here if youd like to offer you $...
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